Generate Website Terms and Conditions for Ireland

Terms and conditions set the rules for using your website and buying your products or services - things like payment, delivery, returns, and liability. A privacy policy explains how you collect, store, and use personal data under GDPR. You typically need both: the T&Cs govern the commercial relationship, the privacy policy covers data protection.

Yes. The Sale of Goods and Supply of Services Act 1980 implies terms into service contracts (reasonable care and skill, reasonable time, reasonable price). Without your own T&Cs, these statutory defaults apply - and they may not suit your business. Custom T&Cs let you set your own payment terms, limit liability, and define exactly what the service includes.

Under the Consumer Rights Directive (transposed by SI 207/2001), consumers who buy online have 14 days to cancel for any reason. Exceptions apply for bespoke or personalised goods, sealed items opened after delivery (hygiene), and digital content once downloading has begun with the consumer's express consent. Your T&Cs should clearly explain these rights and exceptions.

Yes, but within limits. Irish courts will enforce reasonable limitation clauses in B2B contracts. For consumer contracts, you cannot exclude liability for death or personal injury caused by negligence, and unfair terms can be struck down under the Unfair Contract Terms Directive. A typical approach is to cap liability at the value of goods or services purchased.

If your app offers the same services as your website, one set of T&Cs can cover both - just ensure the language references "website and app" or "platform" throughout. If the app has different features or subscription models, you may want a separate document. Our questionnaire asks about this.